Returns
If for any reason you are dissatisfied with your purchase please contact us within 10 days of receipt, to arrange an exchange or refund. Return items back within: 30 days of delivery. If your order is returned in perfect condition – still in existing packaging – a refund will be provided, less the outbound postage cost. Return postage is the customer’s responsibility. Free gifts or promotional items are not returnable.
If your return is accepted, we’ll send you instructions on how and where to send your package.
The following items can’t be returned or exchanged
Please note all fabric and wallpaper orders are non-refundable. Due to colour batch differences.
Other items, unless they arrive damaged or defective, returns cannot be accepted for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Cancellations
I don’t accept cancellations, but please contact me if you have any problems with your order.
How soon will I get my refund
Once your return is received and inspected, we will send you an email to let you know that we have received your returned item and whether your refund has been approved or rejected.
If approved your refund will be processed using the original payment method within 10 working days.
Copyright
The Website content, including text, graphics, logos, images, page layouts and software, is the property of Rebecca Christian and is protected by United Kingdom international copyright and database protection laws.
All images/website content and products are copyright of Rebecca Christian. You may not re-use/ resell /reproduce any part of the website content, products or images without my explicit permission.
Consumer Information
This website is operated by Rebecca Christian and is available on the condition that you accept all terms, conditions, policies and notices stated including our privacy policy.
By visiting our site or purchasing something from us, you agree to be bound by the following terms and conditions.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page for changes. Your continued use of or access to the website constitutes acceptance of those changes.
By agreeing to these Terms of Service, you acknowledge that we do not sell products to children or anyone under the age of 18.
You must not transmit any worms or viruses or any code of a destructive nature.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the service without notice.
Colour quality on computer screens varies – you may find when the product arrives that the colour differs from that on your screen. By placing the order you have accepted that this is the case.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
In no case shall Rebecca Christian be liable for any injury, loss, claim, or any direct, indirect, incidental damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, including negligence, strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content or product posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
We shall not be held responsible for any breach of our obligations under these terms and conditions if the breach arises for any reason beyond our reasonable control.
Contact
For more information about our terms and conditions, if you have questions, please contact us by e-mail at info@rebeccachristian.co.uk